Microloan Seminars

To Register for the following Microloan Seminars     click here

DESCRIPTION

How to Start or Grow a Business in Fall River – Introduction

  • Date:  June 8, 2018
  • Time:  9:00 a.m. to 12:00 p.m.
  • Location:  Cherry & Webb Building, 139 South Main Street,  Fall River, MA 02721

So you want to be an entrepreneur, your own boss, a multimillionaire! Starting a business is a major undertaking, if you want to do it right, and maximize the likelihood of success. Join us for a fast paced, dynamic workshop which will take you from 1) feasibility analysis to 2) licensing and permitting, to 3) an overview of business planning to 4) financing criteria. This free workshop is for anyone who is in the process of or thinking about starting a small business in Fall River.

The “Real Scoop” on Business Financing

  • Date:  June 15, 2018
  • Time:  9:00 a.m. to 12:00 p.m.
  • Location:  Cherry & Webb Building, 139 South Main Street, Fall River, MA 02721

Would you like to get the “Real Scoop” on what it takes for your company to get financing? Come to a workshop where you’ll hear from Mike Motta, Microloan Technical Assistant Specialist with Bristol County EDC, about the process of obtaining loans for your Fall River business. This workshop will be appropriate for both existing businesses in Fall River and someone starting a new business in Fall River.

How to Deliver Fanatical Customer Service

  • Date:  June 29, 2018
  • Time:  9:00 a.m. to 12:00 p.m.
  • Location:  Cherry & Webb Building, 139 South Main Street, Fall River, MA 02721

Whether you have “clients,” “buyers,” “patients,” “members,” or just plain “customers,” keeping them happy and coming back is the key to the success of your business. In order to win people over and stop them from going to your competition, everyone in your organization must have the knowledge and skills to provide exceptional service in every interaction with your customers and to spot and solve problems before they occur. Mike Motta is not only Bristol County EDC’s Microloan Technical Assistant Specialist, but he’s a customer service fanatic! In this interactive workshop, which is designed for owners, managers, and employees, Mike uses a variety of techniques and role-playing to demonstrate the right and wrong ways to handle situations and how to deliver exceptional, positive, profitable, and memorable interactions with your customers.

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